Are you passionate about customer care and enjoy working in an international environment? Join our dynamic team and be the key contact for our valued customers!
Respond to Customer Inquiries: Provide prompt and professional responses to incoming phone calls and emails. Be the Liaison: Connect customers with our internal teams to ensure excellent service. Manage customer request lifecycle: Handle everything from returns to complaints efficiently. Maintain Customer Platforms: Deliver and maintain data, initiate data analysis. Build Relationships: Develop long-term relationships and trust with both internal and external partners. Stay Updated: Keep your product and service knowledge up-to-date to effectively guide clients and resolve issues.
Exciting Job Opportunity for a Customer Care Specialist with Spanish
referenční číslo: 55943 | aktuálnost: 27.07.2024
ManpowerGroup s.r.o.
Exciting Job Opportunity for a Customer Care Specialist with Spanish
Náplň práce
Požadujeme
Education: Secondary education or a college degree, or equivalent experience. Experience: At least two years of relevant experience. Communication Skills: Ability to communicate effectively and show empathy. Organizational Skills: Ability to work under pressure, prioritize tasks, and stay organized. Team Player: Ability to work both independently and as part of a team. Technical Proficiency: Proficient in MS Office, SAP, and Salesforce. Language Skills: Fluent in English and Spanish.
Nabízíme
Stable Employment: Full-time position with an indefinite contract. Attractive Compensation: Great salary + annual bonus. Flexibility: Flexible working hours and regular home office opportunities. Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program. Location: Modern offices close to metro station A.
Region: Praha
Obor: Administrativa, Služby, osobní služby, au-pair, Ostatní
Pracovní poměr: Plný úvazek