Technical Support Engineer

Come join one of the largest software companies that is a leader in the software market. We are currently hiring for the position of Technical Support Engineer. Are you interested in joining a multinational team with multifaceted and meaningful work? Do you want to learn something new every day while helping the world run better? Don't hesitate and apply now!
Adhere to KPIs, especially responsiveness SLAs and productivity goals and ensure that emergency situations or business critical issues are resolved Create Knowledge Base Articles and Wiki documents Create Code Corrections, collaborate with Product Area Leads and Engineering team Provide solutions to complex technical issues impacting customers’ business processes and their ability to conduct commerce

Advanced English A bachelor’s degree preferable in Information Technology/Computer Science area Experience in product Support, Software Development, IT, or Quality Assurance Technical acumen and understanding of SQL, Java, Java Script, or other programming language, Splunk, LLM

5 weeks of holiday and 6 sick days Cafeteria budget Meal vouchers Multisport card Annual bonus Flexible working hours and the option to work from home Home office allowance