IT Business Analyst Synpulse is seeking a highly competent IT Business Analyst to support and be a part of the IT team with developing and maintaining insurance tools for our fast-growing partner, a new insurance company based in UK. Our IT team invites you to join a vibrant and evolving atmosphere that brims with fresh opportunities, as our IT team is going through an exciting period of growth. We require excellent communication, teamwork, problem-solving abilities and a track record of user stories creation, as this role will play a key part in the evolution of our industry-standard project delivery and support. We are a Swiss management consulting company with a global footprint and trusted partner to financial services providers, solving their biggest challenges and helping businesses evolve to capture the potential of the new economy.
Identify, analyze, design and document user stories/features Elicit and document business requirements, business processes and flows, and user system requirements through the project lifecycle Translate business requirements into specific technical solutions (+vice versa) Work in small agile teams and document acceptance criteria in the form of user stories Work with stakeholders and associated business units to reduce resistance Review impacted business processes and work with business stakeholders to identify and make business process improvements that result in cost savings, higher quality, increased efficiencies, lower risk, and shorter cycle times Monitor and provide support to end users and stakeholders Identify, analyze and document production defects * Monitor usage patterns and proactively identify areas for improvement Makes recommendations on best practices for process and system improvements Help transition projects to BAU and set up a process for this Become a valuable member of the small change and BAU team within the company Experience Required: At least 3 years of experience in business analysis, software development or a related field
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